Shipping Policy
ORDER CONFIRMATION
After placing your order, you'll receive a confirmation email listing your items and shipping details. Please verify all information carefully. If you notice any errors or haven't received the email within 24 hours:
-Check your spam/junk folder
-Contact us at support@nimblefold.com
SHIPPING DETAILS
Service Regions: UK, USA
Carriers: DHL, UPS, THT, FedEx, Wanb, EMS, YunExpress, Yanwen
Processing Time:
Orders will be processed within 1-3 business days.
Delivery Timelines & Cost
| COUNTRY | SHIPPING METHOD | SHIPPING TIME | SHIPPING COSTS |
| UK | Standard Shipping | Within 7- 15 business days | £5.99 GBP | Free on orders over £35 GBP |
| US | Standard Shipping | Within 7- 20 business days | $8.99 USD | Free on orders over $50 USD |
* Please be aware that delivery times may vary during bank holidays, public holidays, etc. We work diligently to minimize any delays and keep you informed throughout the shipping process. Our priority is to provide you with affordable shipping options while maintaining the quality of service.
TRACKING YOUR ORDER
-Order Acknowledgement Mail: Sent immediately after purchase
-Shipment Confirmation Mail: Issued when your order is shipped
Track via:
• Carrier's official website (allow 24hrs for activation)
* Critical Note: Tracking support only available for 60 days post-shipment
DELIVERY & DAMAGE PROCEDURES
We take every reasonable precaution to ensure that products are not damaged, If the item is damaged in transit, please immediately take the following procedures.
-Email us at support@nimblefold.com within 3 business days after receipt
-Provide clear photo evidence of:
• External package damage
• Product defects
-At delivery: Report issues to the carrier immediately
PLEASE NOTE
-When encountering force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits.
-Your order will be sent to the address indicated at checkout. Please ensure your shipping address is correct to avoid delivery issues. We are not responsible for delays or losses caused by incorrect or incomplete addresses.
-Any package returned to us due to an incorrect or incomplete address will be re-shipped at your expense.
-You have to pay your own shipping fee for the returned product if it's not the problem of the quality.
Thank you for choosing NIMBLE FOLD, we're dedicated to providing a smooth and efficient shipping experience!